Analysis of your IT infrastructure

Get started with Monitorpack

When you subscribe, you will receive an email so to confirm your identity. This email contains a link that you must click in order to validate your account, it is possible that this email is blocked in your spam bin please check that this is not the case.

Download here

You also receive an email with your license and a link to a zipped file to download, this file contains all the procedures and the scripts necessary for the implementation of databases and reports that you can implement in your infrastructure or in the cloud.

The document named “Deployment procedure for Monitorpack Web Analytics” which allows you to follow the implementation without difficulty is available on the following page download page

License registration

The installation procedure follows the following chronology: you must first download and install on a Windows 10, 11 PC or a Windows server, the Monitorpack Discovery module. This module is used to discover all devices existing on the network. In the settings tab it also allows you to save the license in the field provided for this purpose. Simply click on Register after copying and pasting your license number into the license field by doing be careful not to copy empty spaces.

Certain UAC levels or certain GPOs prevent the creation of the shortcut with the run as administrator right level, it is therefore necessary to modify it manually as follows: Once Monitorpack Discovery is installed, you must modify the shortcut Monitorpack Discovery present on the Windows desktop as follows: Click right > Properties > [Compatibility] tab > check the Run box this program as administrator in Privilege level > click OK.

You can then install all the other modules such as Monitorpack Guard, Monitorpack SNMP which will check if your Discovery module and your license is valid. In order to make them work it is necessary that it be located on the same PC or server.

To make Monitorpack working perfectly

You cannot exempt yourself from taking into account the information below concerning the prerequisites

Depending on your IT architecture which can be either in a workgroup or in an active directory forest the prerequisites are not the same it is necessary to respect the prerequisites visible at the following address see prerequisites

When purchasing or requesting a free trial, a personal space is created for each user, you will find there your license, your billing method, the possibility of downloading the reporting pack containing all the scripts possibility to modify your subscription plan or delete it

Support & Questions

If you need additional help you can create a ticket in French and ask your questions to our support here contact Monitorpack support in English