All our subscription offers can be purchased monthly or annually.
Monitorpack is a suite of modules as Discovery, Guard and SNMP that give you agentless access to a complete ecosystem of IT
monitoring, Help Desk and reporting. you can control everything from one centralized Monitorpack server.
Inventories & discovery of peripherals
Module Monitorpack Discovery scans network and discover any IP address, HostNane, MAC, Vendor and Basic Services analysis as SSH, NetBIOS, FTP, SMB or WEB.
Monitoring & reporting of applications and servers
Module Monitorpack Guard monitors any server, device, application environement or any object with an IP address.
Linux and Network Device Monitoring
Module Monitorpack SNMP monitors any OID for any network device vendor.
Support is provided worldwide with a guaranteed response time of 48 hours during business days.
When purchasing, a personal space is created for you where you will find your license, your billing method and more.
Microsoft Cloud Portal
Our SaaS version consolidates and centralizes ITSM information, inventories, and other critical data from your sites.
Thanks to integration with Microsoft Power BI, users can create and view interactive dashboards and detailed reports, accessible from anywhere in the
world. This solution offers comprehensive IT monitoring and optimized inventory management, all through an intuitive and secure user interface based
on Microsoft Entra ID.
Monitorpack Azure Portal offer is user-based and you will need to provide an Entra ID account that will be used for all
your connections to the Power BI or Azure consolidation
Learn more
This offer is user-based and you will need to provide an Entra ID account that will be used for all
your connections to the Power BI or Azure consolidation.
Learn more
Premium Service Offering
The offer is based on the implementation, initial configuration, training, reporting, maintenance of the solution as well as its technical support,
Monitorpack offers monthly or annual subscriptions that include these services, with an option for additional services
depending on the size of the supervised infrastructure.
Simplicity - By centralizing implementation, training and integration in an annual subscription, we allow you to better manage your
IT budget without unforeseen costs. Adaptability - A subscription model allows you to adjust the offer according to the growing needs of the company, whether
in terms of supervised equipment or complexity of the infrastructure. Focus on supervision and integration - Monitorpack focuses
on supervision and positions itself as a facilitator for the integration of your ITSM tools. Contact us for an estimate, we adapt to your
specific context, we also refer you to our solution partners.
Description: An initial audit phase to understand the client's infrastructure and define the monitoring objectives
(e.g. monitoring an Active Directory forest, SQL servers, messaging systems, etc.).
Objective: Identify critical systems, define key performance indicators (KPIs), and establish an appropriate monitoring plan.
Included: Detailed technical analysis, recommendations on KPIs specific to monitor.
Description: Installation and configuration of Monitorpack on the client's infrastructure, including the definition of relevant KPIs for
each system (Active Directory, SQL Server, business applications, etc.).
Objective: Ensure that Monitorpack effectively monitors all critical components of the infrastructure and generates accurate and self-qualified alerts in the event of an anomaly.
Included: Implementation of supervision rules, creation of personalized alerts, configuration of application maps to visualize the overall health status.
Description: Configuration of automatic ticket generation mechanisms (with precise classification of severity levels) in
the client's existing tools (e.g. integration with ServiceNow, Jira, or other ITSM systems).
Objective: Facilitate the automation of incident management, by directly sending tickets to internal teams via the
incident management system of the company.
Included: Configuration of integration connectors with ITSM solutions, definition of escalation and prioritization rules.
Description: Dedicated training for the client's IT teams, to ensure full mastery of the Monitorpack tool and optimal use of the supervision and integration.
Objective: Ensure that internal teams know how to use Monitorpack to monitor, diagnose and generate reports on supervised systems.
Included: On-site or remote training, detailed documentation, and access to educational materials (tutorials, videos).
Description: Specialized technical support for any questions or assistance regarding configuration, alerts or integrations.
This support only covers aspects related to Monitorpack and its monitoring features, not the management of incidents themselves.
Objective: To ensure that Monitorpack continues to function optimally, making adjustments or corrections if necessary.
Included: Support by email, phone or chat during business hours, with quick responses to ensure continuity of service.
Description: Installing software updates and periodically reviewing monitoring rules to ensure that Monitorpack continues
to meet the customer's needs as the infrastructure evolves.
Objective: Ensure that Monitorpack remains up-to-date and performant with the latest features.
Included: Regular updates, monitoring rule verification, minor adjustments based on infrastructure evolution.
Level
Information
Description
Standard
SME Offer
Installation & configuration package
Contact us
Target: Small and medium businesses with up to 50 monitored instances (servers/applications).
Included: Installation, initial configuration, basic training, integration with a helpdesk tool, limited support during business hours.
Advanced
Enterprise Offer
Installation & configuration package.
Contact us
Target: Mid-sized or large companies with up to 500 monitored instances.
Included: Standard level + Advanced installation, custom monitoring configuration, integration with multiple ITSM systems, extended technical support and periodic audits.
Expertise
Customized offer
Installation & configuration package.
Contact us
Target: Large companies with complex infrastructures, specific integration needs, and monitoring of a large number of critical applications or systems.
Included: Standard level, Advanced level + Extended monitoring, personalized integration, advanced training, and periodic monitoring with review of KPIs and monitoring rules.
Azure offer (Infrastructure as a Service)
AZP
1 license
Azure SaaS - Azure dedicated infrastructure
$390.00
/month
Dedicated SQL server instance whithin isolated Azure resource group,
Backup and restore of database 12 months and 4 weeks retentions,
Unlimited read/write and IP firewall administration,
Microsoft Defender antivirus for SQL servers.
Update and maintenance of about 100 permanent reports,
Azure account in monitorpack.com tenant with one PowerBI Pro licence included in your subscription,
Power automate license included to run perpetual stored procedures,
Hyperscale level of Azure service with 2 vcores,
Redondance is RA-GRS Azure (copies your data synchronously three times within a single physical location)
Administration & support is provided with a guaranteed 48h response time during business days (monday to friday) with a normal priority in the support queue
# REF
Information
Description
Price
Subscription
INS
Quick Start
Installation & configuration package.
$460.00
We provide a service, carried out remotely by Monitorpack engineers or one of their equivalents
in order to install and configure the solution, transmit basic information for handling and creation of the first
alerts.
For security, insurance and liability reasons, Monitorpack engineers never intervene directly on
customer infrastructures and never take direct control, they are there for guidance, training and advice only.
Installation of the three modules,
Integration of the license,
Verification of prerequisites,
Procedure for creating the GPO or prerequisites in a workgroup or DMZ,
Training on setting up probes.
Creation of an email alert
Integration into the client's ITSM.
The SQL server & reports deployment part is not included in this service.
ID
Products & services
Description
Details
Services
SP1
Remote service
Remote services by our engineers or partners.
1 consultant day
SP2
Prestation sur site
On-site services by our engineers or partners.
1 consultant day
Solution Comparison
Solution
Monthly Cost
Setup Time
Integrated Power BI
Microsoft Support
Ease of Use
Strengths
Technical Limitations
Monitorpack
$ 46 / month
60 minutes
Yes (Native RDL)
Yes (Microsoft Partner ISV)
Very simple, Immediate
Fast installation, effective alerts, Power BI tables, agentless, main Help Desk integration, Entra ID authentication
Requires an understanding of Windows basics (services, counters)
Centreon
€ 200 - € 1,000 / month
3 - 5 days
No
Partial
Complex
Modular tool, powerful SNMP
Cumbersome installation, MariaDB dependency, high cost, dated UX
Nagios
Free to € 5,000 / month
1 - 2 days
No
No
Quite technical
Very flexible, open source framework
No modern interface, scripting required, no native reporting
Zabbix
Free
2-3 days
No
No
Very technical
Flexible, pure open source
No real mapping, no modern observability, steep learning curve
SolarWinds
Variable (>€500 / month)
2 - 4 days
No
Yes
Professional, rich UX
Very comprehensive, multi-site
Cumbersome installation, very high costs, Windows Server dependency
ManageEngine
Variable (per module)
1 - 3 days
No
Yes
Correct interface
Various modules (ticketing, AD, monitoring)
High cumulative cost, siloed approach, no native BI integration
EasyVista
Not disclosed
Several days
No
Yes
Moderately simple
Strong on ITSM, ITIL integration, user portal
Opaque pricing, little focus on technical supervision, no native BI module
All our sales are inclusive of tax. European companies with a valid VAT number will be exempt from VAT. Non-European companies will purchase directly tax-free.
