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Supervision applicative | Backups | Monitorpack.fr

Monitoring backups applications & jobs

To monitor backups on Windows, it is crucial to monitor information related to the different backup jobs. Here are the main backup-related things you should look out for:

Event IDs for backup failures may differ slightly between different versions of Windows, including Windows 10 and Windows Server. However, many Event IDs remain consistent between these systems, especially when the same backup tools are used.

Your alerts from the Guard console


Here is a non-exhaustive table of elements allowing the detection of a backup error or degradation, you can use part or all of these elements in order to obtain alarms indicating abnormal behavior. This will allow you to be alert and move forward in your investigations.

Information alerts

Action Nom du script Description How What
# Performance counters Instance Rule Value
# Windows processes Process name When Condition
# Windows services Service name When Condition
1 File History Service fhsvc Stopped True
2 Block Level Backup Engine Service wbengine Stopped True
3 Microsoft Software Shadow Copy Provider swprv Stopped True
4 Volume Shadow Copy VSS Stopped True
5 Windows Backup sdclt Stopped True
# Acronis Backup Windows services Service name When Condition
1 Acronis Managed Machine Service acronis_mms Stopped True
2 Acronis Scheduler2 Servic AcrSch2Svc Stopped True
# Veeam Backup Windows services Service name When Condition
1 Veeam Backup Service VeeamBackupSvc Stopped True
2 Veeam Guest Catalog Service VeeamMountSvc Stopped True
1
# Symantec Backup Windows services Service name When Condition
1 Backup Exec Device & Media Service bedbengine Stopped True
2 Backup Exec Job Engine BackupExecJobEngine Stopped True
# Veritas Backup Windows services Service name When Condition
1 NetBackup Client Service bpcd Stopped True
2 NetBackup Database Manager nbdbms Stopped True
3 NetBackup Request Manager nbrb Stopped True
# Commvault Service name When Condition
1 Commvault Communications Service GxCVD Stopped True
2 Commvault Services GxVss Stopped True
3 Commvault Client Event Manager GxEvMgrC Stopped True
# Windows Socket Socket name Port Value
# Windows shares Share name Share Value
# Windows printers Printer name Port Status
# Description Source Log Name Event Level
1 Backup error Microsoft-Windows-FileHistory-Engine Microsoft-Windows-FileHistory-Engine/WHC 201 Warning
2 Configuration problem Microsoft-Windows-FileHistory-Engine Microsoft-Windows-FileHistory-Engine/WHC 202 Error
3 Save slot not available Microsoft-Windows-FileHistory-Engine Microsoft-Windows-FileHistory-Engine/WHC 203 Information
4 The backup could not be completed Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 517 Error
5 Scheduled backup failed to start Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 521 Error
6 Inaccessible save location Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 523 Error
7 Hardware failure preventing backup Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 525 Warning
8 Saved successfully Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 5 Information
9 Backup canceled Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 14 Information
10 Backup failed to start Microsoft-Windows-Backup Microsoft-Windows-Backup/Operational 49 Error
# Acronis Backup Source Log Name Event Level
1 Critical Error AcronisAgent Application 1001 Error
2 Not fully successfull AcronisAgent Application 1002 Warning
3 Completed successfully AcronisAgent Application 1003 Information
# Veeam Backup Source Log Name Event Level
1 Failed to backup Veeam Backup Application 190 Information
2 potential problem or partial failure Veeam Backup Application 191 Error
3 Completed successfully Veeam Backup Application 192 Warning
# Symantec Backup Exec Source Log Name Event Level
1 Backup failure Backup Exec Application 34113 Error
2 Potential problem or partial failure Backup Exec Application 57755 Warning
3 Completed successfully Backup Exec Application 57476 Information
# Commvault Source Log Name Event Level
1 Backup failure Commvault Application 4096 Error
2 Potential problem or partial failure Commvault Application 4097 Warning
3 Completed successfully Commvault Application 4098 Information
# Veritas net backup Source Log Name Event Level
1 Backup failure NetBackup Application 257 Error
2 Potential problem or partial failure< NetBackup Application 258 Warning
3 Completed successfully NetBackup Application 259 Information