We optimize the maintenance of your applications
- Monitor your infrastructure with tailored monitoring tools and proactive alerts.
- Automate your support with efficient workflows and clear reporting.
- Secure access with Azure Entra ID and unify your data in Azure Power BI.
- Get Azure overview services Get your instant audit of your Microsoft Entra tenant
Monitorpack makes you more efficient
Monitorpack is fully developed with Microsoft technologies (API, frameworks, security and authentication) and integrates natively into the Microsoft ecosystem. As a Microsoft ISV partner, our development is supported by Microsoft, guaranteeing reliability and security.
Monitorpack solves the problem of proactive IT infrastructure management, helping companies prevent outages and optimize their systems in real time through monitoring, data centralization, and efficient alert management.
Monitorpack or Microsoft partners can implement proactive monitoring of your IT infrastructure, your switches and routers, your bandwidth, Active Directory, Exchange, SQL, the QoS of your Office 365 and Azure access, your email, your ERP, your CRM, and your SLAs. We qualify and implement our tailor-made solutions for you, define your baselines and KPIs, and implement the entire solution, which we then maintain for you. Our premium service offering
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At Monitorpack, we understand the challenges IT leaders face every day. That’s why we’ve designed solutions that help you save time, simplify processes, and optimize the management of your IT infrastructure. Our mission is to support you in monitoring, managing, and continuously improving your IT environment with these key benefits:
You gain access to detailed and intuitive reporting that gives you a comprehensive, real-time view of your entire IT ecosystem. Our easy-to-read dashboards help you track the health of your systems, anticipate issues, mitigate risks, and make informed decisions to ensure smooth operations across your organization.
Say goodbye to the manual hassle of managing IT incidents and service disruptions. Monitorpack automatically generates tickets for every identified issue, enabling proactive management and efficient tracking. No more wasting time on incident management – you can focus on high-value tasks that drive your business forward.
We know your teams are already familiar with Microsoft tools, which is why Monitorpack seamlessly integrates with Microsoft SQL, Power BI, and other Microsoft solutions. You can view your reports and data directly within tools you already use, eliminating the need to change your processes. This smooth integration makes adopting our solution effortless and ensures you have a unified view of your IT environment.
- You supervise all your sites with a new concept of solution which allows you to monitor everything, you have a complete ecosystem for supervision, maintenance and intervention,
- Use Automatic ticketing to all helpdesk solutions providing "email to ticket" option,
- You will Centralized all your Business Units/sites on a single reporting portal,
- 24/7 automated supervision,
- Know the availability rate per site, per application environment (system, messaging, Active Directory, databases, etc.)
- Benefit from the sustainability of the latest Microsoft SQL server technologies, SQL Server Reporting Services.
- Freely provided SQL packages that you can use on-premises or in Azure with paginated reports.
- Benefit from an Helpdesk where each ticket is automatically generated, your users / customers will also be able to create tickets manually.
- Reduce your implementation times, manual supervision, calls, the number of incidents and problems.
Supervision, helpdesk and reporting
Monitorpack provides a real-time monitoring ecosystem, detecting anomalies before they cause costly interruptions. Anticipating breakdowns allows for preventive maintenance, reducing costs and increasing equipment availability
Quick and easy installation
Monitorpack is made up of 3 modules that can be downloaded from the download in a few minutes. There is no agent to deploy, a simple Active Directory forest GPO, A service account to create and you are ready to supervise your IT.
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Assistance, advice and ongoing support
Monitorpack is not only an innovative monitoring solution, but also an advisory and support service, sharing our know-how to adapt to your infrastructure, your unique context in order to guarantee the full production capacity of your IT.
We provide observability
Monitorpack offers a comprehensive and integrated approach to the entire application ecosystem in its monitoring method, an innovative concept that no longer simply monitors the presence of your servers but is capable of validating the actual availability of your applications for users.
Tickets highly qualified
Monitorpack provides you with very precise information of the fault that you can resolve immediately, you no longer have to investigate where to spend your time searching for faults which is very costly for your production. Here is an analysis carried out by the AI corresponding to the average time of search & resolution of a breakdown by technician / per month.
Automated ticket workflows
Monitorpack is compatible with all major helpdesk editors
Monitopack automatically creates qualified tickets, i.e. automatically informing you of the criticality of the incident, the qualification of the problem, the complete analysis which allows you to immediately resolve the fault. Monitorpack and compatible with the “email to ticket” standard, i.e. that it automatically integrates into all recognized helpdesk solutions such as Jira, Kace, ServiceNow, GLPI, Zendesk, Zoho Desk, Dynamic 365 and more....
Monitorpack has obtained Zoho Desk approval since 2019 Zoho Desk Approval
Consolidation of reports
Monitorpack consolidates its reports across all Microsoft solutions
Monitorpack developers provide you with around a hundred Power BI reports, Power BI Report Server or Power BI Pro license client for free which allow you real-time visibility of all your clients, your sites, your applications, your servers usable by administrators only from managers, real-time status of the good health of your application and IT infrastructures. See consolidation details
Analysis and statistics
Only the most relevant information for support and managers
Monitorpack provides dashboards that provide you with very relevant information on the availability rate of your applications and infrastructures the level of criticality of incidents the very precise qualification of problems as well as statistics allowing you to identify which clients, applications or servers are creating the problems. In the blink of an eye you have an overview of your entire business, in 3 clicks you know exactly what the problem is and what to do!