IT supervision and maintenance
Where our IT monitoring experience is from
Our engineers and developers have worked in complex escalation and incident management environments for large companies such as Microsoft Technical Center France, Airbus, Group CASINO, Royal Canin, Natixis Bank, L'Occitane, the Montpellier business school, SAINT HUBERT, the Monegasque government, Gefco, Atos group, RSI, CMA-CGM, Dior, L’Oréal, EDF, the European Parliament Luxembourg, TOTAL Group… but also for service centers bringing together multiple SMEs and are able to share their experiences & good practices with you.
- You supervise your customers with a new concept of solution which allows you to monitor everything, you have a complete ecosystem for supervision, maintenance and intervention at your customers,
- Use Automatic ticketing to all helpdesk solutions providing "email to ticket" option,
- You will Centralized all your clients/sites on a single reporting portal,
- 24/7 automated supervision,
- Know the availability rate per client, per application environment (system, messaging, Active Directory, databases, etc.)
- Benefit from the sustainability of the latest Microsoft SQL server technologies, SQL Server Reporting Services.
- Freely provided SQL packages that you can use on-premises or in Azure with paginated reports.
- Benefit from an Helpdesk where each ticket is automatically generated, your users / customers will also be able to create tickets manually.
- Reduce your implementation times, manual supervision, calls, the number of incidents and problems.
- The price, of course! a complete ecosystem for 39 US$ per month per site/client & from 27 US$ with the “Discovery Engine Pack” offer.
Monitorpack restarts your applications, corrects recurring errors and keeps your IT available.
Launch of scripts under alert conditions.