TECK SYSTEM SOFT

Global solution

Cloud dashboard, server monitoring, inventories and incident management.

SaaS supervision

Server monitoring and inventories made easy as never, display status of all your applications from your PC, tablet or mobile phone.

Cloud services

Your information available 24/7 on our Datacenters partners.

Cloud offer details SA-5

MonitorPack support team provides you with technical support for the implementation and configuration of MonitorPack solutions, recommendations to monitor your applications and follow best practices for your alarms, alerts and SLA statistics. The support is egal, regardless of the number of your servers and stations. Your use MonitorPack Guard, Monitorpack SNMP and MonitorPack Asset in unlimited.

[ Included in subscription ] - Unlimited Support

Our teams provide you:

Support by e-mail and phone or remote handset if required (Cisco Webex by invitation e-mail), during business hours from Monday to Friday of 08:30 to 12:30 and from 13:30 to 18:00 except national holidays.
Installing agents on your servers and equipment.
Definitions of basic supervision by technology.
Architecture and Deployment Documents.
Getting started with Monitorpack Guard and Monitorpack Asset products.
Quick start for the web portal.

You can reach the support at the following address: support@monitorPack.com.
Subscribers to this offer, can open a request by form

Do not hesitate to contact our partner's network.

Get a quote.