MonitorPack support team manages your dedicated server. The solution is maintained, regardless of your number of servers and workstations.
Subscription duration (12 months renewable) a shared server accessible by secured https with your dedicated databases and portal deployed
configured, default dashboards to consolidate your alarms, inventory and your incidents. Our team maintains
the solution for maximum availability.
A dedicated URL address' http: //mycompany.Monitorpack.Domain "and a read/write access from your fixed public IP address.
You will dispose one web administrator account in read / write
& another account is read only, Accounts are authenticated by
Microsoft usual mechanisms as Kerberos / NTLM.
Unlimited MonitorPack Guard license that allows you to inventory and consolidate all your
infrastructure, with MonitorPack subscription, we provide license that can exchange only with your Monitorpack server. For security and subscription reasons your
public IP addresses are linked to your subscription and must be declared. You can declare and subscribe up to five IP addresses.
Unlimited MonitorPack Asset license that allows you to inventory and consolidate all your
infrastructure, with MonitorPack subscription, we provide license that can exchange only with your Monitorpack server. For security and subscription reasons your
public IP addresses are linked to your subscription and must be declared. You can declare and subscribe up to five IP addresses.
Our teams will provide support via email and by phone if necessary during business hours Monday to Friday from 8:30 AM to 12:30 PM and 01:30 PM. to 06:00 PM. except national holidays, please contact the support at the following address: support@monitorPack.com.
Our complete solution is installed and configured by our team, we provide a dedicated server hosted in a datacenter of our partners, this server will have a minimum 4GB RAM, 80GB disk and will be Dual-Core Processor.
You can decide to host the solution in your enterprise infrastructure, in this case contact us with form by choosing the menu "Contact Us" and then choose "MonitorPack on Site" for more details.
At delivery, you dispose of default dashboards for alarms, inventory
and your incidents. [ Optional ]It is possible to obtain simple
or complex dashboards (graphics, filters) on demand, the cost of
these reports varies from a half day to two days developer for more
complex, more information contact us.
Backup of SQL databases, logs, scripts, schedules & Web server is performed daily.
We provide a secured SMTP gateway to relay all you alerts protected for your public IP address only .